Closed: 22nd December - 3rd January

Last order date, for dispatch before our Christmas shutdown, is 19th December
Any orders placed after 19th December will not be dispatched until 4th January.

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Web Order Return / Order Cancellation

If you wish to Return an Item you must complete the Web Order Returns / Cancellation Request Form for a returns note*

If you wish to Cancel an Order you must complete the Web Order Returns / Cancellation Request Form**
  • Returns must be made within 14 working days from receipt.
  • Any item being returned must be in new unused undamaged condition and in original unopened packaging.
  • You must enclose the returns note in the parcel.
  • Please use a trackable service to return your parcel, we will not be held liable for lost returns.
  • Allow 3–5 working days for returns processing from date of receipt.
  • Approved returns will be refunded to the original payment method.
* Returned items will incur a restocking fee
** Cancelled orders will incur a PayPal fee (cancellation can only be done prior to dispatch)
Any Return Requests / Order Cancellations submitted will be responded to during our opening hours (Monday - Friday 9am–5pm)

Web Order Returns / Cancellation Request Form

Please add the two numbers